Privacy Policy

Introduction

This Privacy Policy governs the collection, use, storage, and protection of personal information provided by users ("Players", "you", "your") of the ades88 platform ("we", "us", "our", "the Company"). This policy applies to all services offered through the ades88 website at ades88.cam and all associated subdomains and mobile-optimized pages.

By registering an account, accessing the platform, or placing any wager, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

Data Controller

For the purposes of applicable data protection laws, ades88 acts as the data controller in respect of the personal information collected through the platform. As data controller, we determine the purposes for which and the manner in which your personal data is processed.

Our registered business address and data protection contact details are as follows:

• Company Name: ades88
• Website: ades88.cam
• Email Contact: [email protected] (plain text — not a clickable link)
• Data Protection Queries: All privacy-related inquiries should be directed to the email address above with "Privacy Request" in the subject line.

What Data We Collect

ades88 collects only the personal information necessary to provide our services, verify your identity, process transactions, and comply with our legal obligations. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, government-issued photo ID (KTP — Indonesian National Identity Card — or passport), and photograph (as provided during KYC verification).
• Contact Data: Residential address in Indonesia, email address, and mobile phone number.
• Account Data: Username, password (stored in encrypted hash form — we cannot see your actual password), security questions and answers, and account preferences.
• Financial Data: Bank account details (bank name, account holder name, account number), e-wallet account details (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction history, and account balance.
• Transaction Data: Details of all wagers placed, including bet type, stake amount, odds, winnings, losses, and timestamps. This includes sports bets on BRI Liga 1, EPL, and international tournaments, live casino sessions, togel (Indonesia's traditional numbers lottery) entries, sabung ayam (live cockfighting) wagers, and all other game activity.
• Technical Data: IP address, device type, operating system, browser type and version, time zone setting, browser plug-in types and versions, screen resolution, and other technology on the devices you use to access the platform.
• Usage Data: Information about how you use the platform, including login times, page views, time spent on pages, navigation paths, and referral sources.
• Marketing Data: Your preferences for receiving promotional communications from us, including bonus offers and tournament announcements.

We do not collect or process any special categories of personal data (also known as sensitive data), such as health information, biometric data, genetic data, religious or philosophical beliefs, or sexual orientation. The only exception is government-issued photo ID submitted during KYC verification, which we treat with heightened security measures.

How We Collect Your Data

ades88 collects personal information through the following methods:

• Direct Provision: You provide most of your personal data directly to us when you register an account, complete KYC verification, make a deposit or withdrawal request, update your account preferences, or contact our customer support team.
• Automated Collection: Technical data and usage data are collected automatically through cookies, server logs, and similar technologies when you access and navigate the platform. See Section 8 for more details on cookies.
• Payment Processors: When you make a deposit or withdrawal via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, or LinkAja, we receive transaction confirmation data from the payment processor, including transaction ID, amount, timestamp, and payment method details.
• Third-Party Game Providers: When you play games from third-party studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft), we receive session data including game ID, bet amounts, outcomes, and session duration. This data is necessary to credit winnings to your account and maintain accurate records.
• Public Sources: In rare cases, we may obtain data from publicly available sources to verify the information you have provided, such as cross-referencing your name and address with public databases to detect fraud or comply with anti-money-laundering obligations.

Why We Use Your Data

ades88 uses your personal data for the following purposes, each of which is necessary to provide our services or fulfill our legal obligations:

• Account Management: To create and maintain your account, authenticate your login sessions, manage your account balance, and provide customer support.
• Identity Verification (KYC): To verify that you are at least 21 years of age, that you are the person you claim to be, and that you meet our eligibility criteria as set out in our Terms & Conditions. This is a legal requirement under our operating license.
• Transaction Processing: To process deposits and withdrawals, maintain accurate financial records, and prevent fraudulent transactions. All financial data is used solely for these purposes and is never shared with unaffiliated third parties.
• Service Provision: To enable you to place wagers on sports events, play casino games, participate in togel draws, and access all other wagering products offered on the platform. Transaction data is necessary to determine winners, credit winnings, and settle bets.
• Security & Fraud Prevention: To monitor account activity for signs of fraudulent behavior, money laundering, or breach of our Terms & Conditions. We use technical data (IP address, device fingerprinting) to detect multi-accounting and other prohibited conduct.
• Legal Compliance: To comply with our obligations under international gaming regulations, anti-money-laundering (AML) laws, counter-terrorism financing (CTF) laws, and other applicable legal requirements. This includes maintaining transaction records for the statutory retention period and responding to lawful requests from regulatory authorities.
• Responsible Gaming: To monitor your wagering patterns and detect signs of problem gambling, enabling us to intervene with deposit limits, reality checks, or account restrictions where appropriate. See our Responsible Gaming page for more details.
• Marketing & Promotions: To send you promotional offers, bonus notifications, and tournament announcements, but only where you have provided your consent or where permitted by applicable law. You may opt out of marketing communications at any time via your account settings or by clicking the unsubscribe link in any promotional email.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the platform's functionality, speed, and user experience. Usage data is aggregated and anonymized for this purpose wherever possible.

Legal Basis for Processing

Under applicable data protection laws, ades88 must have a lawful basis for processing your personal data. We rely on the following legal bases:

• Contractual Necessity: Processing your personal data is necessary to perform our contract with you (the Terms & Conditions you agreed to when you registered your account). Without this data, we cannot provide our services.
• Legal Obligation: We are legally required to verify your identity, maintain financial records, and report suspicious activity under our operating license and anti-money-laundering regulations. This is a mandatory legal obligation and cannot be avoided.
• Legitimate Interests: We have a legitimate interest in preventing fraud, ensuring platform security, and improving our services. This processing is necessary for the proper functioning of our business and does not override your fundamental rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Data Sharing & Disclosure

ades88 does not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes. However, we may share your data with the following categories of recipients where necessary:

• Payment Processors: Banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive transaction data (name, account number, amount) necessary to process deposits and withdrawals. These processors are bound by their own privacy policies and data protection obligations.
• Third-Party Game Providers: Game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) receive minimal data (user ID, session ID, bet amounts, outcomes) necessary to deliver their games on our platform. These providers are contractually bound to use this data solely for service delivery and not for any other purpose.
• KYC Verification Services: We may use third-party identity verification services to validate the authenticity of government-issued IDs and detect fraudulent documents. These services are bound by strict confidentiality and data protection agreements.
• Legal Authorities: We may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required by law, court order, or regulatory obligation, or where necessary to protect our legal rights or the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections set out in this policy.

Cookies & Tracking Technologies

ades88 uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze usage patterns. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Required for the platform to function properly, including session management, authentication, and security features. These cookies cannot be disabled as they are necessary for service provision.
• Functional Cookies: Remember your preferences, such as language settings, odds format, and account dashboard layout. These cookies improve your user experience but are not strictly necessary.
• Analytics Cookies: Collect aggregated, anonymized data about how users interact with the platform, including page views, navigation paths, and session duration. This data helps us identify technical issues and improve platform performance.
• Marketing Cookies: Track your browsing behavior across sessions to deliver personalized promotional offers and measure the effectiveness of our marketing campaigns. These cookies require your consent and can be disabled via your browser settings or our cookie preference center.

You can control cookies through your browser settings. Most browsers allow you to refuse all cookies or accept only certain types. However, disabling essential cookies may prevent you from using certain features of the platform. For more information on managing cookies, visit your browser's help documentation.

Data Security

ades88 employs industry-leading security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) with 256-bit encryption, the highest level of encryption commercially available.
• Secure Data Storage: Personal data is stored on secure servers located in data centers with physical access controls, 24/7 monitoring, fire suppression systems, and redundant power supplies.
• Access Controls: Only authorized personnel with a legitimate business need have access to personal data, and all access is logged and monitored. Staff with access to personal data are bound by strict confidentiality obligations.
• Password Protection: Your password is stored in encrypted hash form using industry-standard hashing algorithms. ades88 staff cannot see or retrieve your actual password.
• Regular Security Audits: We conduct regular security assessments, penetration testing, and vulnerability scans to identify and address potential security weaknesses.
• Incident Response: In the unlikely event of a data breach, we have established procedures to contain the breach, assess its impact, notify affected users, and report to relevant authorities as required by law.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You also have a responsibility to protect your account by choosing a strong password, not sharing your login credentials, and logging out after each session on shared devices.

Data Retention

ades88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are as follows:

• Account Data: Retained for the duration of your account's active status, plus an additional period after account closure as required by our operating license (typically 7 years for financial and transaction records).
• KYC Documents: Retained for a minimum of 7 years after account closure to comply with anti-money-laundering regulations and to be available for regulatory audits.
• Transaction Records: Retained for a minimum of 7 years to comply with financial record-keeping obligations and to resolve any disputes that may arise.
• Marketing Data: Retained until you withdraw your consent or unsubscribe from marketing communications, at which point your data will be suppressed to prevent future marketing contact.
• Technical & Usage Data: Typically retained for 12-24 months, after which it is either deleted or anonymized for long-term analytics purposes.

At the end of the relevant retention period, your personal data will be securely deleted or anonymized such that you can no longer be identified from it. Where deletion is not possible due to technical limitations or legal requirements, we will securely isolate the data and prevent its further use.

Your Rights

Under applicable data protection laws, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly via your account settings.
• Right to Erasure: You have the right to request deletion of your personal data, subject to our legal obligations to retain certain records. If we cannot delete your data due to legal retention requirements, we will restrict its processing and isolate it from active use.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as while we verify the accuracy of disputed data.
• Right to Object: You have the right to object to processing based on legitimate interests, including profiling and direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: You have the right to receive your personal data in a portable format and to request that we transmit it directly to another service provider where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without penalty.

To exercise any of these rights, please contact us at [email protected] with "Data Rights Request" in the subject line. We will respond to your request within 30 days. In some cases, we may require additional information to verify your identity before processing your request.

Children's Privacy

The ades88 platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that we have inadvertently collected personal data from a minor, we will immediately delete that data and close the associated account.

If you believe that a user of the platform is under 21 years of age, please report this immediately to [email protected] so that we can take appropriate action.

International Data Transfers

ades88 operates internationally and may transfer your personal data to countries outside Indonesia for processing and storage. Some of these countries may not have data protection laws equivalent to those in Indonesia.

Where we transfer personal data to countries without adequate data protection laws, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by relevant data protection authorities
• Ensuring that the recipient is certified under an approved data protection framework
• Ensuring that the transfer is necessary for the performance of our contract with you or for the establishment, exercise, or defense of legal claims

You have the right to request further information about the safeguards we have in place for international data transfers by contacting [email protected].

Changes to This Privacy Policy

ades88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The following process applies to all amendments:

• Material changes will be communicated to all registered Players via email to the address on file and/or via a prominent notice on the platform, with a minimum of 30 days' notice before the changes take effect.
• Non-material changes (such as clarifications or typographical corrections that do not affect your rights) may be made without advance notice and take effect immediately upon publication.
• Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, you must close your account and cease use of the platform.
• The most current version of this Privacy Policy will always be accessible at ades88.cam/privacy-policy and will display the date of the most recent update.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our data protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Policy Query" or "Data Rights Request" in the subject line to ensure your message is routed to the appropriate team.
• Response Time: We aim to respond to all privacy-related inquiries within 5 business days. For data rights requests, we will provide a substantive response within 30 days as required by law.